Sr Business Support Consultant – Health Services

Use your strengths at Wellmark as a Sr Business Support Consultant for Health Services!    About the opportunity: As a Sr Business Support Consultant, you will provide subject matter expertise and consulting for Health Services processes, systems, data, applications, and integrations. You will do this by serving as a persistent member on the Health Services system integration product team and through collaboration with other stakeholders in a highly matrixed environment. While working in systems, such as Jiva, you will serve as an owner and facilitator of a comprehensive user acceptance test library to ensure proper validation and regression of core care management system changes impacting Health Services. You will provide analysis and execution of system configuration in support of change initiatives to achieve desired outcomes. In addition, you will establish and execute test cases to identify defects and assess the quality of system solution deliveries. On top of this, you will coordinate and communicate with team members and stakeholders to support Wellmark’s strategies. About you: Along with technical skills, you thrive when you can think critically and solve problems in a creative and big picture way. Learning the ins-and-outs of the organization and proactively building business acumen is exciting to you. You are naturally analytical and enjoy testing and configuring complex systems. You are organized and have strong prioritization skills that lead you to be successful in an environment where being a self-starter is key. You are passionate about working in a collaborative environment where your verbal and written communication skills can shine. You are able to build rapport and trust with various stakeholders quickly to ensure successful partnerships and collaborative work in order to meet business objectives. Prior Agile/Product experience a bonus!  This position will work a hybrid schedule of at least 3 days in Wellmark's Des Moines, Iowa office (Tuesday-Thursday), with 2 days remote option (Monday/Friday).