Job SummaryWe are seeking a Technical Trainer Manager to lead our Measurement and Regulation (M&R) Technical Training team. This pivotal role involves overseeing a group of Technical Trainers and Coaches across multiple states, including Indiana, Ohio, Kentucky, Pennsylvania, Virginia, and Maryland. The successful candidate will collaborate closely with the four existing Training Center Managers to ensure a cohesive and comprehensive training program. Responsibilities include developing training strategies, managing training initiatives, evaluating program effectiveness, and providing leadership to trainers and coaches. The ideal applicant will have a strong background in technical training, excellent management skills, and the ability to travel and have a significant presence at the training centers within the designated regions.Essential Functions
Ensures SMS (Safety Management Systems) culture is integrated in all processes and procedures
Direct the day-to-day activities of Technical Trainers and Coaches in all six NiSource states, to ensure Standard Operating Procedures are followed
Manage the Training Center as a center of excellence and ensure utilization metrics are achieved
Responsible for annual training plan development, execution and monthly variance analysis that support the operating plan
Evaluate training requests and determine resource allocations for synergies between Service, Plant, M&R, Construction and Engineering
Build and maintain strong collaborative partnerships with leadership/management
Lead governance team and initiate continual improvement initiatives and implementation
Assess organizational training needs and make recommendations
Build and maintain strong collaborative partnerships with OJT Coaches and other business partners involved in training delivery in the Technical Training Organization
Responsible for ensuring employees are properly prepared to work safely, effectively, and in compliance with all DOT (Department of Transportation), Regulatory, and Tariff requirements
Responsible for budget development for Technical Training and Training Center needs and requirements
Manage O&M and Capital expenses to ensure budgeting goals are met or exceeded
Provide vision, ideas, and recommendations to senior management regarding the overall training program's advancement.
Responsible for promoting the necessary environment for the presentation of professional and effective gas industry training.
Responsible for trainer/coach development programs and conducting in-class assessments and feedback to develop skills of training staff
Set department goals and objectives
Assess and approve the use of outside contractors to deliver training as necessary
Provide tours of the training facility to internal and external business partners
Apply collective bargaining agreements as they pertain to training
Lead Change with Team Members
Reinforce and support Skill Enhancement Training Strategy with Stakeholders
Leads diverse team of qualified individuals with authority to hire, terminate, promote, demote, coach, develop and performance manage.
Other duties as assigned
Required Qualifications for Position
Bachelor's Degree or equivalent experience
Minimum five years’ experience in technical training and/or operations functions
Demonstrated technical expertise in field operations
Direct Management experience leading a team.
Computer skills proficiency
Project management experience
Preferred Additional Qualifications for Position
General/Transferable Competencies
Leading through Vision and Values
Building a Successful team
Aligning Performance for Success
Coach Improvement
Building Partnerships
Strategic Decision Making
Continuous Improvement
Adaptability
Work AuthorizationAuthorized to work in the United States without requiring sponsorship.Inclusion & DiversityValue inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.Equal Employment OpportunityNiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.By applying, you may be considered for other job opportunities.Safety StatementPromote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.Salary Range:$107,000.00 - $160,500.00Posting Start Date:2024-06-05Posting End Date (if applicable):2024-06-25Please note that the job posting will close on the day before the posting end date.At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.