Technical Service Representative

Sika is looking for a Technical Service Representative to join it's growing team in the Indianapolis area for our Roofing business who will be responsible for monitoring the installation of Sarnafil Roof Systems to ensure correct application procedures are followed.  This is an outdoor position that requires extensive traveling to job sites.  This individual performs warranty inspections and conducts training sessions for roofing contractor personnel. This position reports to the Regional Technical Manager. Specific Responsibilities:Training of applicators to properly and efficiently install Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed.Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise.Conducting final inspections for technical acceptance for warranty issuance.Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process.Advising Technical Manager concerning progress, issues, problems project needs.Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues.Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.