System Administrator (Remote in US)

This job is open to remote work anywhere in the U.S.  You must be able to work weekdays 11am - 8pm Eastern Time.To help continue our rapid growth and solve our clients’ toughest problems, we need a Systems Administrator to join the team. If you love to solve problems and add value, please consider what your typical days might look like…You will deliver assigned operational and project commitments to clients, utilizing the entire client team as necessary and as agreed with the Client Team LeadYou will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them.You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue.You will manage the integrity and security of clients’ data, servers, devices, and software to support the database server, application servers, and storage systems of our clients’ businesses.You will manage clients’ primary internal systems, from email to file sharing.You will implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware)You will manage and maintain phone systems as needed (Cisco, Avaya, VOIP, Digital)You will manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.You will maintain domain policies, DNS, DHCP, and other integrated systemsYou will keep client documentation up-to-date and accurate, including help desk tickets with detailed notes and time recordsYou will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients.