Job SummaryThe Solutions Architect will work as a managed services expert supporting account teams, customers, and go-to-market initiatives. The Solutions Architect will take a consultative approach and lead discussions with clients regarding managed services requirements, will understand how technology enables business and recognize data center opportunities for the company.This position is a remote position however may be required to report to the Austin, TX location as required for business needs as determined by SHI management.About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
ResponsibilitiesInclude but are not limited to:
Lead both independent as well as collaborative discussions with clients regarding data center requirements
Acquire and develop advanced technical and programmatic skill sets by attending company training, acquiring certifications and self-study
Understand OEM and industry landscape relative to solutions and market trends in order to provide continued solution expertise for team and customers
Support the development of go-to-market strategies across all solutions by providing project engineering, marketing assistance, customer conversations and industry expertise
Educate and develop sales teams on data center/cloud solution selling and key technologies with company and partner offered training
Develop and maintain internal intellectual property: a combination of white papers, subject matter guides
Understand and assess customer requirements, objectives, and current environments to recommend improvements and develop relevant solutions
Understand and support SHI cloud services offerings and portfolio by working closely with the internal services department
Recommend cloud solutions based on industry trends and knowledge of client environments
Maintain familiarity of one or more formalized architecture methodologies or standards such AWS Reference Architecture, Azure Architecture, NIST, CSA, OCC, and the like by obtaining certifications, partner training, self-study and participating in company development program
Design an appropriate cloud solution based on customer requirements
Collaborate with sales team to cultivate client relationships
Collaborate with other solution architects and engineers in support of sales, customer, and go-to-market activities
Provide technical support to the pre-sales teams for services and product support
Conduct self-study and independent work in lab facilities to increase hands on job-related skill
Recommend CLOUD solutions based on industry trends and knowledge of client environments
Obtain technical certifications as needed for specific projects as dictated by management
Qualifications
Minimum 5 years of experience working with design and delivery/implementation of cloud/hybrid solutions or operational IT/cloud experience
Bachelor’s degree or equivalent work experience
Proficient with Microsoft Office products Word, PowerPoint and Visio
Experience presenting to customers, internal teams, or local professional groups
Knowledge of full scope of technical cloud solutions including application architecture, automation/orchestration, integration, hybrid cloud, hyperconverged, virtualization, and data management/protection
Valid driver’s license
Must be able to pass client-required background checks as needed
Required Skills
Ability to demonstrate technical capabilities of cloud technology
Independent with an entrepreneurial spirit
Excellent presentation skills
Ability to work effectively within all levels of an organization, both internally and externally
Ability to work both individually and in a team environment
Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
Excellent troubleshooting skills with ability to diagnose the problem
Ability to obtain technical certifications regularly
Excellent writing skills to produce written reports of recommendations, metrics, project management, process and technical documentation
High level reading comprehension to examine manuals and technical reports to keep up with advances and implement new technology that meets employers’ or clients’ needs
Preferred Qualifications/Skills:
Performance of one or more gap assessments for formalized industry frameworks and compliance requirements preferred but not required
One or more of the following industry/cloud certifications: AWS, Microsoft, Google or equivalent preferred but not required
Bachelor’s degree or equivalent education and work experience preferred but not required
Technical writing
Experience across a diverse set of data center technology solutions
SOW creation and delivery
RFP response experience
Consulting project delivery
Unique Requirements
Position requires up to 40% travel to client locations
Extended hours are required to complete some special projects
Additional Information
The estimated annual pay range for this position is $100,000 – $200,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Refer a friend to this job (https://careers-shi.icims.com/jobs/19026/solutions-architect-services-presales/job?mode=apply&apply=yes&iniframe=1&hashed=-336032949)Need help finding the right job?We can recommend jobs specifically for you!Job Locations US-RemoteRequisition ID 2025-19026Approved Min (Total Target Comp) USD $100,000.00/Yr.Approved Max (Total Target Comp) USD $200,000.00/Yr.Compensation Structure Base Plus BonusCategory Technical Presales/Post Sales