Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Will work with hazardous/toxic materialsJob DescriptionAs part of the Thermo Fisher Scientific team, you’ll embark on meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.Location/Division Specific InformationHow do we make an impact?Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and outstanding service authorities have the flexibility and experience to uniquely address our customer’s laboratory's business needs.What will you do?
Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation
Proactively connect with the supervisor any customer concerns and/or potential problems and address customer concerns within established resolution timeframes.
Engage in process improvement activities
Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required.
May perform other responsibilities as assigned by management.
How will you get here?EducationHigh school diploma or equivalent experience required.Experience1 year of related experience within a laboratory setting or customer service is preferred.Knowledge, Skills, Abilities
Able to read, write, and speak English fluently
Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.
Possesses a strong desire to serve the customer, and the communication skills to collaborate with various levels of personnel at the customer site.
Must possess operating skills to use handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
Efficiently manages competing priorities to ensure timely completion.
Microsoft Office experience is a plus.
Physical Requirements / Work Environment
Responsibilities include but not limited to inventory management, chemical management, dry ice management, and package delivery management.
Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
Different areas in the building may require wearing personal protective equipment like lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, or safety glasses.
Comfortable to lift 30 - 40lbs, and up to 50lbs occasionally.
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
Ability to work in environments with wide-ranging temperatures (cold rooms, outside, etc.)
Possible overtime as needed.
Extensive walking may be required.
Ability to effectively manage multiple tasks and meet deadlines.
BenefitsWe offer driven remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessThermo Fisher Scientific provides accessibility services for job seekers needing accommodations in the application process.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.