Front Desk Administration

Key Responsibilities:Visitor Management:Greet and welcome all visitors upon arrival, directing them to the appropriate person or meeting room. Verify appointments and announce visitors to relevant staff members. Manage visitor sign-in and security procedures. Phone Management:Answer incoming phone calls promptly and professionally. Take accurate messages and transfer calls to the appropriate staff members. Screen calls as needed and provide basic company information. Administrative Tasks:Schedule appointments and manage calendars for staff members. Maintain reception area tidiness, ensuring adequate supplies are stocked. Sort and distribute incoming mail and packages. Assist with basic office tasks such as copying, scanning, and faxing. Accounting Support:Uploading and classify Accounts Payable invoicesMonitor vendor Statement of AccountDisputed invoice resolutionPayment center engagementCustomer billing SOP managementCollections support and follow upCustomer Service:Provide excellent customer service to all visitors and callers, addressing inquiries and concerns with courtesy. Always maintain a positive and professional demeanor.