Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic HIM Lead & Builder / Project Delivery Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.Work you'll do/Responsibilities
Enterprise Epic Implementation; A 2 year assignment working for Deloitte; Primarily remote work with scheduled time onsite with the client. Deloitte has been engaged as their Implementation Partner and will operate with a hands-on "Coach and Advise" model of support to their IT Team.
We are looking for an experienced team lead to support/coach/advise the client team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation.
Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes
Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution
Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements
Maintains high credibility and ownership of system activities within assigned application
Works directly with Operations and provides input on system design and capabilities
Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs
Analyze operational requirements and system capabilities to propose effective solutions
Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
Performs unit, system, and integration testing per standards and documents outcomes
Work with Application Team to ensure applications are well supported and implementations are properly executed
Follow defined standards, promote best practice principles, and participate in change control process
Optimizes, maintains and supports application/system as required
Participates effectively as a team member to achieve team goals and objectives
Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable
Initiates escalation procedures
Identify potential issues and refer more complex issues to appropriate level of support
Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan
Meet application deliverables, project timelines, and delivery weekly status reporting
Timely project and data tracking with input of weekly time tracking
Performs other related duties assigned by supervisor
In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.
The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.Qualifications Required
Current Epic HIM Certification
5+ years of recent experience with an implementation in the Healthcare Industry
Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
Demonstrative understanding of technical documentation
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
Strong desktop skills including Word, Excel, PowerPoint
Analytical/ decision making responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent written and communication skills
Ability to deliver technical demonstrations
Information for applicants with a need for accommodation:https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.