Director of Engagement and Analytics Date Posted: Sep 24, 2024 Requisition ID: 450039 Location: Indianapolis, IN, US, 46204 Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. About the Family & Social Services Administration (FSSA): FSSA was established by the Indiana General Assembly in 1991 to consolidate and better integrate the delivery of human services by state government. FSSA is a health care and social services funding agency. Ninety-four percent of the agency’s total budget is paid to thousands of service providers ranging from major medical centers to a physical therapist working with a child or adult with a developmental disability. The seven care divisions in FSSA administer services to more than 1.5 million Hoosiers. FSSA’s mission is to compassionately serve Hoosiers of all ages and connect them with social services, health care, and their communities. Role Overview: The Director of Engagement and Analytics (DEA) provides data leadership and expertise to the Division of Disability and Rehabilitative Services (DDRS). The successful candidate will turn data into information, information into insight, and insight into business decisions. We are looking for someone skilled at translating the technical data jargon to a non-technical internal and external audience, and the person in the position will need to be able to work with and support Bureau data/analysis personnel with varying levels of technical expertise. You will lead and coordinate data projects across the bureaus housed within DDRS by working closely with and providing consultation to identified data team members. The Team will proactively identify agency challenges and work cross-functionally to diagnose, recommend, and implement solutions. Your role will provide the Team with technical support and ensure cross-divisional alignment. Salary Statement: This position traditionally starts at an annual salary of $70,122. Salary for this position may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package: https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/ A Day in the Life: The essential functions of this role are:
Engage with high-level leaders in target industries to evaluate and facilitate collaboration opportunities.
Responsible for mentorship and tailored project support to create functional pairings within the team to enhance project work through collaboration.
Monitor and manage agency success metrics and create enhancement plans.
Proactively identify agency challenges and work cross-functionally to diagnose, recommend, and implement solutions.
Support project management, business intelligence, and team members on meeting goals and delivering results on statewide data initiatives.
Lead data and analytics projects.
Assist in leading a positive feedback culture and utilize feedback to guide and support team members.
Utilize deep knowledge and experience to support team members and the organization.
Participate in community data events and share knowledge/experience with others in the field.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. What You'll Need for Success: The ideal candidate in this role should minimally have either
a Bachelor’s Degree with 2+ years of experience, or
at least 6+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
Related certifications and coursework may be considered for education or experience.
Ability to analyze, process, and visualize data to improve agency operations (programs, measures, admin);
Demonstrated ability to analyze complex problems;
Ability to tactfully deal with a wide variety of stakeholders to resolve problems;
Demonstrated leadership skills necessary to foster a culture of curiosity within the agency;
Exceptional analytical, conceptual, and problem-solving abilities;
Strong communication skills;
Initiative to discover solutions and improvements for clients;
Exceptional team player.
Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs.Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
Deferred compensation 457B account (similar to 401k plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid new parent leave
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [emailprotected] .
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bpltecompany=indianaoff) to apply.