Job Details

ID #6130059
Estado Indiana
Ciudad In
Tipo de trabajo Contract
Salario USD BASED ON EXPERIENCE BASED ON EXPERIENCE
Fuente Aditi Staffing LLC
Showed 2020-11-26
Fecha 2020-11-24
Fecha tope 2021-01-23
Categoría Etcétera
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Business Analyst

Indiana, In, 99999 In USA

Vacancy caducado!

Responsibilities:

  • Support small scale projects that relate to overarching content management program strategy.
  • Analyze data using Reports and Analytic Dashboards to identify data gaps or duplication within our Knowledge base specifically related to our Einstein Intent for Ask Astro project.
  • Engage with Subject Matter Experts to compile a list of internal processes and align these processes to RevOps Knowledge.
  • Refinement of content management operating framework and taxonomies driving standards and best practices across Global Revenue Operations. This includes release readiness, article archiving and taking actions on customer feedback.
  • Propose quality control of products and processes to maintain accuracy of content and efficiency of processes.
Qualifications:
  • 3+ years experience in basic business analyst activities such as-is to-be process documentation, requirements gathering, UAT
  • Strong written and oral communication skills
  • Ability to work autonomously, hit deadlines, and meet quality expectations
  • Must have strong organizational skills to efficiently manage priorities and quickly respond to urgent requests
  • Strong analytical, critical thinking, and problem-solving skills to identify, characterize, and solve complex process issues
  • Familiarity with content management systems & knowledge management principles and techniques
  • Familiarity with Data Taxonomies/Information Architecture

Vacancy caducado!

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