Administrative Assistant Needed

Illinois, Rockford
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Teckhand is a leading provider of home and commercial handyman services, committed to delivering high-quality workmanship and exceptional customer service. We pride ourselves on our reliability, professionalism, and attention to detail.

Job Description:

As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our handyman services. You will be responsible for a variety of administrative tasks, customer service, and coordination efforts to support our team and enhance our client experience.

Key Responsibilities:

- Answer phone calls and respond to customer inquiries promptly and professionally.

- Schedule appointments and manage the calendar for handyman services.

- Maintain accurate records of customer information, service requests, and job progress.

- Prepare and send invoices, quotes, and follow-up communications to clients.

- Assist with inventory management and ordering of supplies as needed.

- Support the team with administrative tasks and project coordination.

- Handle customer feedback and ensure client satisfaction.

Qualifications:

- High school diploma or equivalent; additional education in business administration is a plus.

- Proven experience as an administrative assistant or in a related field.

- Strong organizational skills and attention to detail.

- Excellent verbal and written communication skills.

- Proficient in Microsoft Office Suite and familiar with scheduling software.

- Ability to multitask and prioritize effectively in a fast-paced environment.

- Customer service-oriented with a friendly demeanor.

What We Offer:

- Competitive salary and benefits package.

- Opportunity for growth and advancement within the company.

- A supportive and collaborative work environment.

- Training and development opportunities.

To apply,

Visit: https://teckhand.com/job-openings/

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