Hybrid Customer Service Representative

IMMEDIATE HIGH LEVEL CUSTOMER SERVICE REPRESENTATIVES NEEDEDHYBRID JOB OPPORTUNITY, OPPORTUNITY TO WORK FOR ONE OF THE LARGEST PRIVATE JET COMPANIES IN THE AREASTABLE FULL TIME OPPORTUNITY WITH ROOM FOR GROWTH $22/HR HYBRID - 2 DAYS REMOTE, 3 DAYS IN OFFICEMUST HAVE A FLEXIBLE SCHEDULE TO BE ASSIGNED A SHIFT QUINCY, MA Responsibilities: Obtain flight itinerary and other pertinent trip information from clients regarding upcoming or current flights and accurately enter information into internal system Provide direct guidance and assistance to clients regarding company products, services and requests Take ownership of potential problems, offering creative solutions through to completion/resolution Exercise prompt and concise communication with clients and interdepartmental partners Candidates will be responsible for providing the highest level of customer service to clients who are booking trips through the company, working with high-net-worth individuals – emphasis on providing a “white glove” customer service experience! The ideal CMC (client management consultant) is a team player (works well as a member of a group), detail-oriented (capable of carrying out a given task with all the details necessary to get the task done right the first time), and dedicated (devoted to a task, purpose, or mission with loyalty and integrity) This is not a typical customer service role – candidates must possess excellent problem-solving skills, confidence, sound skills in decision making, be able to work under pressure, and handle angry clients About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.