This Associate eCommerce Account Manager for our Master Lock brand, reports to the National eCommerce Account Manager and manages the strategic partnership of Master Lock, Yale, and Sentry Safe® products through online sales channels in the U.S. and Canada. This is a key sales role, responsible for collaborating with customers and cross-functionally within other various customer departments. You will be providing feedback and insights to the team and other cross-functional groups within the organization, such as Demand Planning, Category Management, Finance, RGM, and Supply Chain.
Location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness, and recreation.Travel: We anticipate minimal travel, up to 15% to facilitate customer visits
What You Will Be DoingLead contact for Yale, Master Lock and Sentry Safe- e-commerce business as well as other functional areas that help drive profitable sales volumeManage multiple online retail customers including Wayfair.com and Build.comDevelop key contacts and establish strong relationships to ensure the understanding of their organization, strategic growth and market strategies and overall success metricsIdentify growth opportunities and align company resources to drive incremental revenue to meet and exceed annuals sales & profitability goalsCollaborate monthly with cross-functional planning teams to develop a best-in-class 12-month SKU unit forecastPartner with internal analytics team to develop and deploy promotion and pricing strategiesIdentify continuous improvement (CI) opportunities and work with company resources to gain efficiency, cost savings and margin improvementCollaborate effectively and participate on cross-functional teams with Product Management, Merchandising, IT, Customer Service, Manufacturing, Distribution, Engineering and Field Sales management for the continuous, on-going improvement of present products, and the development of new products, marketing programs, merchandising, etc.Develop and implement tactical operating plans and budgets to support the Company’s strategic initiativesManage T&E and all financial account responsibilities related to the business