Vacancy caducado!
- Responsible for coding, testing, implementing, maintaining, and supporting changes in the application.
- The ServiceNow SME will be responsible for core system configuration.
- Implementation of ServiceNow
- Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
- Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
- Identify system deficiencies and recommend solutions
- Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
- Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
- Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
- Ensure tool configuration consistency across development, QA, and production environments
- Participate in ongoing production support and end user support.