24/7 Chicago Locksmiths is looking to employ a hardworking, motivated and reliable Supervising Dispatcher for our North Chicago office location. Managerial and supervision experience is preferred but not required.
Ideal candidates MUST possess the following skills:
Previous Dispatching experience
Ability to handle difficult customers with a smile
Ability to think outside the box and problem solve
Self-motivation
Accurate typing skills and 50wpm
Ability to multitask
Ability to supervise a team of 3-5 individuals
Ability to handle a fast pace environment
Job duties include:
Supervising shifts
Shift updates to upper management
Working closely with Managers
Answering Phones
Accurate dispatching of technicians
Managing locations of technicians to maximize effectiveness
Imputing data and jobs into computer/database
Following up with customers to insure their satisfaction
Assisting with Billing and invoices
Benefits Include:
PTO
Health Benefits
Monthly Bonuses/ Incentives
Sick days
Competitive pay