Job Title: Host
Location: Chicago Pizza and Oven Grinder, Lincoln Park
Job Type: Part-Time
Job Overview:
We are seeking a friendly, organized, and energetic Host/Hostess to be the first point of contact for our guests. In this fast-paced environment, you will play a crucial role in creating an exceptional dining experience by warmly welcoming guests, managing reservations, and coordinating seating arrangements to ensure smooth restaurant operations.
Days needed: Monday, Tuesday and Saturday
Key Responsibilities:
Greet guests warmly upon arrival and thank them as they leave.
Manage reservations and waitlists using OpenTable and Toast.
Coordinate seating arrangements to optimize table turnover while accommodating guest preferences.
Answer phone calls, provide information about the menu, hours and take reservations as needed.
Communicate wait times clearly to guests and keep them informed of any delays.
Maintain a clean and organized host stand and entry area.
Assist with handling guest inquiries, concerns, or special requests in a polite and professional manner.
Collaborate with servers, bussers, and managers to ensure seamless service and guest satisfaction.
Uphold health and safety standards by following protocols for cleanliness and organization.
Qualifications:
Strong interpersonal and communication skills.
Ability to remain calm and efficient under pressure in a busy restaurant setting.
Exceptional organizational skills and attention to detail.
Familiarity with reservation and point-of-sale systems is a plus.
Availability to work evenings, weekends, and holidays as required.
A positive attitude and a commitment to providing excellent customer service.
Physical Requirements:
Ability to stand for extended periods.
Comfortable working in a fast-paced environment.
Ability to lift up to 25 lbs occasionally.