Cupitol Coffee & Eatery is hiring a General Manager for our Evanston location.
after one year 2 weeks paid vacation and insurance after 6 months
The General Manager will be responsible for front-of-house operations while providing excellent customer service.
Cupitol Managers are responsible for the following:
- Supervise the front and back of house team to include efficient staffing, team development, training, performance management and policy enforcement.
- Handle guest complaints and render decisions judiciously and tactfully.
- Promote and maintain the highest level of customer service to all guests while staying alert to their needs.
- Perform other duties as assigned.
- Fill in positions as needed (This includes Barista, Expeditor, Cashier)
- Periodically meets with Kitchen Manager, Sous Chef, line cooks, cashiers, smoothers, runners and
baristas to plan related activities and operational procedures to ensure an efficient and profitable
operation.
- Estimates food and beverage needs and supervises purchases of produce, meats, seafood,
beverages, supplies and equipment. Receives and checks orders periodically to ensure correct
quantities and pricing.
- Supervises inventories and estimates food and beverage costs.
- Directs hiring, assignment, training, motivation, evaluation and termination of personnel.
- Supervises cleaning and maintenance of equipment and arranges for repairs, contracts and other
services.
- Investigates and resolves food quality and service complaints. Communicates with guests and
employees to solve problems and ensures complete guest satisfaction
- Inspects dining room, food receiving, preparation, production and storage areas to ensure that
health and safety regulations are being adhered to at all times.
- Reviews financial information such as sales and costs and monitors budgets to ensure efficient
operation and that expenditures stay within budget limitations. Takes action to prevent deviation
from budget.
- Ensures good safety practices of employees and guests throughout the restaurant. Assists in the
maintenance of proper emergency and security procedures.
- Oversees scheduling of all departments to ensure an efficient and cost effective staff.
- Oversees periodic evaluations of all personnel in restaurant
Job Requirements:
- Excellent hospitality skills
- Restaurant Hours 7am - 4pm
- Manager expectations are 45 hours a week
- Experience in hospitality/restaurant industry
- Excellent communication skills
- Must be able to work shifts when needed if needed.
- Must be able to handle fast paced environments.
Description:
As part of the Cupitol family, employees are part of a guest-focused culture, that provides training, support, and growth opportunities for its employees. Since 2016 Cupitol has opened 3 locations in Evanston, Streeterville & West Loop
Cupitol is currently looking for warm, experienced service staff for our Evanston location. Duties include assisting guests with their orders at self-service counter and facilitating the guest experience at Cupitol.
The ability to multi-task is an essential component of working in this position. The Cupitol Barista, Cashier, Smoother & Food Runner divide all responsibilities throughout the day. We aspire to have an inclusive, energetic yet serious work environment.
Ideal candidates will be team-oriented and preferably have some prior retail and or coffee/espresso experience and be responsible for providing extraordinary customer service. As part of the Cupitol family, employees are part of a guest-focused culture, that provides training, support, and growth opportunities for its employees.
We will provide a full hands on training. This will include full barista training.
Full time (5 days)
If you are interested in the opportunity to be part of an organization that values you, and that recognizes your dedication and hard work, then we invite you to apply.
Requirements:
- Energetic, passionate individuals with an understanding of guest-first hospitality.
- Must possess a strong work ethic and desire to be part of a team environment.
- Flexible availability work schedule (Weekends)
- 3+ years of experience in restaurants
Benefits:
- Employee Discounts.
- Health Insurance after 6 Months
- Paid training/full barista training
-Two Weeks paid vacation after 1 year
-Monthly Bonuses
Job Types: Full-time
Salary: $72,000 with opportunities to be promoted within the first year of employment