We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together.McDonald’s has long been an industry leader, innovating to deliver improvements in the experience for our customers and restaurant teams. In recent years, digital platforms have become an increasingly critical part of delivering phenomenal customer and crew experience. We have invested to build assets and capabilities that will take advantage of this growing consumer interest in digital, including upgrades to the mobile app, as well as installation of self-order kiosks, and digital menu boards.As a Product Manager, you will be responsible for leading the product strategy, roadmap, and execution for the Digital Ordering – Basket & Checkout experience. This role will be pivotal in enhancing the digital checkout experience, with a focus on improving conversion, streamlining the customer journey, and ensuring a seamless and intuitive checkout process across all digital touchpoints. You will work closely with cross-functional teams, including engineering, design, marketing, and operations, to drive product innovation and achieve business goals. You will be the champion of the customer and crew, translating their needs and feedback into product requirements and driving customer-centric product development. The ideal candidate is comfortable balancing competing stakeholder requirements and articulating recommendations that balance business value vs. risk. They are also a customer-obsessed, product innovator who can lead and inspire cross-functional teams to deliver exceptional products that customers love and that win for the business.Key responsibilities:Drive end-to-end product development for basket & checkout experience, partnering with the other pillars across Channels, Engage and Serve, including conducting market research, defining customer requirements, crafting product specifications, and working with engineering and design teams to develop and launch new features.Develop relationships with markets, operations & customers to deeply understand their perspectives and pain points as you craft your strategic roadmap.Define and oversee product performance metrics to assess product success and drive roadmap decisions.Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive. Facilitate release planning, demos with stakeholders and other Agile practices on an operational basis.Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives.Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives.Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129,800 – $165,490 / per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.