Manager, Site Reliability Engineering

This opportunity is part of the DevOps COE in CPP Delivery office, where our mission is to help our product engineering teams deliver faster with improved quality and reliability. We work cross functional with our global product teams and market teams in defining and executing on our automation test strategy, improving our build and deploy pipelines to standard tools and templates and Find opportunities to proactively maintain our product SLAs. This is a strategy and transformation-focused role. As a Senior Manager Tech Lead, you will partner with our test automation teams, product engineering groups, and 3rd party engineering vendors to develop and drive CI/CD tool adoption and standardization, and development environment improvements.ResponsibilitiesDesign and drive monitoring, alerting, ticket reporting strategies to measure SLA, SLO, MTTI, MTTR and align with management expectations to reduce/minimize prod downtime.Guide site reliability automation to help eliminate manual toil and create a self-healing capability.Participate in selection of appropriate automation tools, defining technology, quality, experience and implementation standards and practices within own technical domain.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, adaptability, cost, and security.