The U.S. Food Safety & Quality Systems (USFSQS) Team is part of the North America Supply Chain function that enables the McDonald’s System to connect customers with food they love and trust. Primary responsibilities include:Primary ResponsibilitiesDevelop and deliver technical understanding and business insight to provide solutions against prioritized continuous improvement opportunities critical to the customer experience and enablement of transformational business initiatives while ensuring ability to serve safe, consistent, gold standard food and drinkImplement, maintain, and improve dedicated food safety and quality systems, focusing on results most meaningful to the customer and business today and for tomorrow (future-proofing)Execution of USFSQS Goals & Key Performance IndicatorsLeads self and provides lateral or informal leadership across the Three-Legged Stool.Enables Prioritization, Agility & Consistency processes and ways of working, focusing on Driving Results and Outcomes to meet and exceed the unique needs of our crew and customersKey Needs of the RoleProactive management and oversight of customer satisfaction KPIs/metrics to continuously improve and optimize the Customer Experience performance; Data Integration and Interpretation – translate into “reality” and critical path forward (prioritization)Lead collaboration on and execution of solutions against identified high risk food safety, quality and other applicable brand reputational risks in consultation with escalation/advising from Food Safety, FSQS Performance and Strategy and SC Services teams.Collaborates in development, support, and execution of the department and FSQS Integration plan and scorecard measurements.Maximize impact as a member of the U.S Supply Chain Manager team and across the US and GSC/global businessAnticipates current and changing business and customer needs and manages emerging quality and food safety riskCommunicate across Three-Legged Stool to influence change, manage issues and improve food safety, quality and overall business system performanceBenchmark within and outside of the system, driving FSQS InnovationBenefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $112,860 – $143,900 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.