Executive Assistant

We are seeking a dedicated and dynamic individual to join our corporate headquarters team as a Customer Service and Executive Support Specialist. This role is pivotal in ensuring exceptional customer service, engaging visitor experiences, and providing comprehensive support to our executive team. The ideal candidate will possess strong collaboration skills and a passion for delivering outstanding service.ResponsibilitiesCustomer Service Excellence: Provide top-tier customer service to employees, clients, partners, and visitors, ensuring all interactions are handled professionally and efficiently.Visitor Engagement: Greet and assist visitors, ensuring a welcoming and informative experience. Manage visitor logs and coordinate with relevant departments for seamless visitor interactions.·Executive Support: Assist executives with scheduling, travel arrangements, meeting coordination, and other administrative tasks. Ensure executives are well-prepared for meetings and events.Collaboration: Work closely with various departments to ensure smooth operations and effective communication. Foster a collaborative environment to achieve company goals.Problem Solving: Address and resolve customer inquiries and issues promptly. Escalate complex issues to appropriate departments when necessary.Administrative Duties: Manage office supplies, handle correspondence, and maintain organized records. Support office management tasks as needed.Financial Management: Assist with budgeting, expense tracking, PO filing and financial reporting. Ensure accurate and timely processing of invoices and reimbursements. Support financial planning and analysis activities.Tactical and Hands-On Work: Meeting set ups and break downs including chairs, tables, flip charts, food coordination, clean up, etc. Provide on-site facility support such as photographing office details, purchasing and neatly stockingoffice and pantry supplies, providing signage support, etc. Perform other hands-on tasks, inspections and filing work orders to ensure the office runs smoothly.