Job Description:
Signal Tru Brand is seeking a dedicated and enthusiastic Customer Support Assistant to join our team. The ideal candidate will play a key role in ensuring that our customers receive the highest level of service, addressing inquiries and providing support across various channels. This is an excellent opportunity for someone who is looking to grow in a customer-facing role and build long-term relationships with clients.Responsibilities:Provide excellent customer support via phone, email, and live chat.Resolve customer inquiries, complaints, and issues in a timely and professional manner.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to ensure customer satisfaction and efficient problem resolution.Assist in the management of customer feedback and help identify areas for improvement.Stay informed about product offerings and updates to provide accurate information to customers.