Client Onboarding Specialist

ABOUT THE COMPANYALIS  is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The ALIS team designs, builds, delivers, and supports our flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions).CULTUREAt ALIS, our culture is rooted in purpose and passion. We show up each day with a positive attitude, ready to make a difference. We care deeply—about our work, our clients, and each other—and we act with honesty, respect, and integrity. We thrive on change, embracing curiosity and continuous growth. From creating joyful experiences to delivering high-quality, impactful solutions, we relentlessly seek excellence in everything we do. Joining ALIS means being part of a collaborative team that’s driven to improve lives through innovative software and meaningful connections.JOB ACCOUNTABILITIES Learn and establish a solid understanding of the ALIS softwareConsult with clients to transform their paper process to electronic; create and document new processes and train staff both digitally and (when the time is right) in-person.Create customized project plans to help guide both internal and external operations to get ALIS operating smoothly for our clients.Liaise between departments on clients’ needs, onboarding department needs, product feedback, and bugs reporting.