Client Onboarding Specialist

ABOUT THE COMPANYALIS  is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The ALIS team designs, builds, delivers, and supports our flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions).CULTURE & VALUES: We Choose This- We are professionals that show up with a positive attitude, excited to make a difference. We Care Deeply -We are passionate about helping people and solving problems.We Act Honorably-We are present, honest, and intentionally act to foster a healthy and respectful work environment for all.We Welcome Change -We have a growth mindset, are optimistically curious, and endlessly iterative. We Seek Awesome - From joyful experiences to impactful client interactions, and high-quality work products - we relentlessly seek awesome.Joining the ALIS team means contributing to innovative software solutions that enhance the lives of our clients and their families. We value growth, collaboration, and making a positive impact. As a passionate and dedicated team, we are committed to delivering exceptional solutions and embracing the challenges that come with continuous improvement. JOB ACCOUNTABILITIES Learn and establish a solid understanding of the ALIS softwareConsult with clients to transform their paper process to electronic; create and document new processes and train staff both digitally and (when the time is right) in-person.Create customized project plans to help guide both internal and external operations to get ALIS operating smoothly for our clients.Liaise between departments on clients’ needs, onboarding department needs, product feedback, and bugs reporting.