Job Description
We are currently seeking a motivated and detail-oriented Client Account Representative to join our growing team in Chicago, IL. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met with efficiency, professionalism, and personalized support. This position requires strong communication skills, attention to detail, and a customer-first mindset.ResponsibilitiesServe as the main liaison between the company and assigned client accountsManage client inquiries and resolve issues in a timely and effective mannerMonitor account performance and ensure client expectations are consistently metMaintain up-to-date records of client interactions and activity in internal systemsCollaborate with internal teams to implement client feedback and ensure service qualityIdentify potential growth opportunities within existing accountsPrepare reports and updates for client review meetings