Account Representative

Job DescriptionWe are seeking a detail-oriented and proactive Account Representative to manage and grow client relationships. In this role, you will serve as the primary point of contact for assigned clients, ensuring their needs are met while identifying opportunities to expand services and improve satisfaction.ResponsibilitiesServe as the main liaison between clients and internal departments.Maintain strong, long-term client relationships through regular check-ins and follow-ups.Understand client goals and align our services to meet their business objectives.Prepare and present reports, performance updates, and strategic recommendations.Resolve client issues efficiently and ensure overall satisfaction.Collaborate with internal teams to ensure service excellence.Identify opportunities for upselling or cross-selling additional services.Maintain accurate client records and documentation.