Are you organized, detail-oriented, and ready to support a busy office environment? We’re seeking a reliable Part-Time Office Assistant to join our team for 24 hours per week. This role is essential to ensuring smooth daily operations and providing excellent service to our customers. We are a small company and truly feel our employees are part of the family.
Key Responsibilities:
Answer incoming phone calls and provide professional customer support. Be comfortable taking/making phone calls.
Monitor the GENERAC Dashboard daily to check customer generator status.
Complete and review billing for the previous day, ensuring all invoices are accurate.
Notify the Service Supervisor of any missing paperwork or incomplete billing for service calls.
Process daily credit card payments for completed jobs.
Generate Maintenance Agreement letters using QuickBooks and Microsoft Word mail merge via Excel.
Maintain, keep up and organize filing.
Be able to correctly draft a letter and email using a business format.
Make follow-up calls to confirm customer appointments when reminders go unanswered.
Create, maintain, and update records with a high level of accuracy.
Job Requirements:
Must be dependable and able to accommodate this schedule:
Tuesday 8am – 4:30pm, Thursday 8am – 4:30pm and Friday 8am – 4pm
Must be able to walk and sometimes carry up to 30 pounds (parts that come in) to attached workshop area.
Confident, mature and assured.
Must have at least three years office experience!
Know Word, Excel – Wonderful if you know Quickbooks and/or Generac 360 a huge plus!
Start date: As Soon As Possible
Please send your resume.