Job Title: Customer Service/Sales Associate
About Sunbird Appliances, LLC
Sunbird Appliances, LLC is a family owned business, located in the City of Chicago, Chatham neighborhood. We have been in operation Since 2019.
We provide the sale, delivery and service of pre-owned used appliances to investors, property owners, families and individuals.
Our goal is to provide high quality, dependable used appliances to everyone at an affordable cost.
Reports To: Supervising Manager and/or Owner
General Job Description:
Customer Associates are responsible for performing a variety of duties: Sales, Payment Processing, Scheduling of deliveries and Service repair requests.
Responding to customer inquiries of sales and services through email, phone, text or chat. Timely follow-up to ensure satisfaction of service is provided to our customers at all times. Responsible for the fulfillment of all sales orders and repair scheduling.
Accurate reporting, labeling and tagging of items sold.
Complete daily reports for management.
Maintain work areas in a neat and orderly manner, with clean-up performed throughout the day Maintain and adhere to all store policies and procedures.
Ability to lift up to 20 pounds in weight, to push and/or pull merchandise, using a dolly.
Ability to travel within our locations, as needed.
Other Duties As Assigned.
Qualifications & Skills
High School Diploma or Equivalent
A minimum of 1+ years of related experience preferred, in Sales, a retail environment or E-commerce. Strong organizational skills, data entry and computer, experience ability to work well with others in a high pace environment. Strong communication and written skills.
Ability to work independently with little or no supervision
Ability to provide feedback to improve and provide better systems.