We are seeking a qualified candidates for a Customer Service Specialists positions in Chicago, IL 60601. Customer Service Specialists provide a variety of support within our client locations. They cross train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable. Service Specialists are expected to provide support to all requests and flex services with a "can do" attitude and philosophy. This position requires a team player mentality, ability to deliver on service commitments timely, and communication skills both with our internal team and our client staff!
Location:
Chicago, IL 60601
Hours:
Flexibility for an 8 hour shift between 8:00AM and 6:00PM.
Pay:
$16.00-$19.00/hr. depending on experience
Responsibilities:
Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
Maintain a positive team-player mentality
Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
Deliver on service commitments in a timely and accurate manner
Invest proper effort and QC approach to deliver highest quality work and service
Comply with companies standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Requirements:
High School Diploma or equivalent required
Minimum of 1 year professional level work experience preferred
Previous experience in a client service oriented field preferred
Willingness and ability to learn new skills be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
Ability to learn skills quickly
Flexibility in dealing with simultaneous projects
Attention to detail
If you are interested in and qualified for this position, please submit a copy of your resume to Kyle.Heuer@Randstadusa.com. Applicants who do not submit a resume will not be considered for this position.
Kyle Heuer
kyle.heuer@randstadusa.com