Vacancy caducado!
Job Description: The position is to install new customers, solve service-related issues, and provide customer support.
Analyze current network, troubleshoot, diagnose, and rectify issues as required. Monitor performance and status of the Network; for troubleshooting and researching problems; create and maintain logs, records, diagrams, and reports of any and all network systems.
Perform the Installation, operation, administration, and maintenance of Wireless Network.
Configure, wireless APs switches and access controllers for network deployment. Installing, upgrading and maintaining network operating systems, and hardware.
Working with the Principle partners to develops design criteria for implementing new products, services and technologies to meet customer needs.
Responsibilities:
Complete a daily routine of new customer installations and service calls as assigned
Operate and maintain work vehicle
Represent the company in a professional manner
Installs
Disconnects
Reconnects
Service changes
Troubleshooting
Radio configuration
Network performance
Equipment pickup
Maintenance
Tower service work
Regularly climb ladders and works on rooftops
Interact with customers in a professional courteous manner
Educates customers in the use of installed products
Promote company to generate new accounts, and or service upgrades
Collect the required signatures for all waivers, agreements and customer release forms
Wireless networking experience maintaining and supporting WiFi network infrastructure.
Experience in network administration
Experience installing and supporting both wired and wireless network solutions.
Knowledge of the following:
IP protocol and subnet masking
Wireless Controllers
Routing protocols and configuration
Switching and configuration options (VLANS, HSRP, NSSA, DHCP, PBR, VPNs, NAT, ect)
VoIP protocols (a plus)
Strong analytic, problem-solving, and conceptual skills; and strong verbal and written communication skills.
Local are travel is required
Qualifications:
Minimum 18 years of age
MikroTik certified ( MTCRE, MTCWE, MTCTCE, MTCINE, MTCUME)
Valid state drivers license and a good driving record
Stable work history
Experience in the following areas a plus:
Running wire
Equipment installation
Telecommunication
Trained tower technician
Requirements:
Ability to carry and use tools and equipment
Ability to complete paperwork
Ability to troubleshoot issues
Ability to drive a motor vehicle
Clean driving record
Ability to follow safety guidelines when performing company work
Ability to communicate in person and by telephone
Ability to bend, stoop, and crawl
Ability to climb ladders and work in high places
Ability to work in small places (such as crawl spaces and attics)
Ability to work outdoors in adverse weather conditions
Vacancy caducado!