Office Manager – Night Owl Janitorial
Location: Boise| Part-Full-Time | Commercial Cleaning Industry
About Us:
Night Owl Janitorial is a trusted name in commercial cleaning, known for delivering consistent, high-quality service across a range of industries. With over eight years of operational excellence, we're growing and seeking an organized, proactive Office Manager to keep our operations running smoothly and our teams connected.
Position Summary:
The Office Manager will play a central role in our administrative operations, acting as the bridge between leadership, cleaning managers, and the sales team. You'll help forecast staffing needs, manage employee onboarding, support team scheduling, and ensure that client needs are addressed promptly and professionally.
Key Responsibilities:
Team Coordination & Communication
Schedule interviews and support onboarding of new hires.
Coordinate with Cleaning Managers and Sales team to forecast upcoming hiring needs.
Maintain communication loops between operations and field staff.
Administrative Operations
Manage and verify employee time cards.
Compile and complete monthly labor reports.
Maintain and update internal scheduling tools and tracking systems.
Client & Contract Support
Field incoming complaints from client contacts and ensure proper delegation and follow-up by Cleaning Managers.
Schedule and perform routine walkthroughs with clients to maintain satisfaction and service quality.
Office duties
Qualifications:
Previous office or administrative management experience (janitorial or service industry a plus)
Strong organizational and time management skills
Clear and professional communication abilities
Proficiency with Google Workspace (Docs, Sheets, Calendar)
Experience with time-tracking software and reporting toolspreferred
Ability to multitask and work both independently and collaboratively
What We Offer:
Opportunities for growth within a fast-growing company
A team-focused, mission-driven work culture
Semi-Flexible Hours
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