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Title:Regional Network Development Manager - NorthwestHomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.HomeSafe Alliance is seeking highly skilled and motivated Transportation Liaison Officers to direct regional liaison efforts with Personal Property Shipping Offices.The NW Regional Network Development Manager opportunity will be based in the Northwest (WA, OR, ID, MT, or WY) area for ease of travel access to the assigned region. Most of the travel will be within the territory, though occasional travel outside the region may be required to provide the highest level of field support. As the NW Regional Network Development Manager your primary role will be to support all HomeSafe partners within the Northwest territory.POSITION DESCRIPTION :
Coordinate and/or execute timely interchange of information, coordinate customer and company requests and de-conflict household goods execution issues between the client and HomeSafe Alliance resulting in smooth, seamless operations (property survey, pick up, pack, delivery, unpack, short term storage SIT, claims).
Provide GHC contract requirements to JPPSO staff and ensure customer expectations are consistent with the awarded GHC contract.
Directly support USTRANSCOM staff elements by ensuring that HomeSafe Alliance performance is consistent with the client's operational expectations.
Conducts Quality Control of Transportation Service Providers (TPS’s) proper survey, proper pack, proper unpack, and Quality Control Index CQI score input, and provide CQI training and guidance.
Conduct warehouse inspections to make sure Transportation Service Providers (TSP’s) are compliant with GHC standards
Communicate client change requests with HomeSafe Alliance operations for timely decisions thus allowing staff timely reallocation of resources to support the customer’s needs more effectively.
Express company concerns and requirements to HomeSafe Alliance operations, claims, quality, and operations excellence staff sections. Keeps a JPPSO Region Root Cause Analysis / Corrective Action log updated on TEAMs and HomeSafe Connect.
Setting and clarifying requirements and expectations for USTRANSCOM. Measuring performance per USTRANSCOM GHC RFP and HomeSafe Alliance Proposal KPIs and SLA performance standards, providing feedback, and establishing accountability across their team for individual and departmental performance.
Meet or exceed Regional capacity expansion campaign goals that provides outreach to regional/local service providers to build peak and non-peak move, pack, unpack, unload, and short-term storage regional capacity.
Be a liaison for regional transportation service providers.
Be able to utilize reporting and dashboards to monitor the progress of the Regional Manager’s market and team
Have full overview of their respective market and report up of trends, patterns, and forecasted concerns of the supply chain to the VP of Network Development
QUALIFICATIONS AND SKILLS REQUIREMENTS :
Bachelor’s Degree in a related field or equivalent experience in lieu of degree.
Directly related management experience, including a salaried workforce, in a logistics, manufacturing, production or distribution environment.
Domestic travel availability from 25-40% required
Must be a U.S. citizen due to contractual requirements.
Demonstrated experience with performance metrics and process improvement.
Candidates must demonstrate flexibility for supporting customers in multiple time zones.
Position is remote/virtual; however, due to 40% travel requirements, preferred candidate should reside locally within the Northwest Region to provide the highest level of field support
Former Military Transportation/MilMove HHG Experience preferred.
Inclusion and Diversity at HomeSafe Alliance:At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.#LI-SHBenefits:
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!
HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.HomeSafe — Delivering Solutions, Changing the World.HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time.With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.We thank you for your service, and for the privilege of serving you in return.A t HomeSafe, We Deliver.Fraud AlertFraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.Benefits:
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!