Conference Services & Catering Coordinator

We are home to events that matter where you take care of the little things and the big things where Conference Services & Catering (CSC) is involved.  Your organizational skills and attention to detail will be well-utilized as you assist the Director of Conference Services & Catering with the daily administrative tasks for the departmentHourly Rate:  $29.88What you will be doing:Act as departmental liaison with internal & external customers, in absence of Managers or DirectorAssist callers regarding inquiries and change requestsEffectively respond to general inquiries and direct/handle them appropriatelyGeneral Document production and distribution; to include but not limited to – contracts, amenity requests, turnover letters, BEO’s, pre-convention booklets, group resumes and daily reportsGeneral activities; to include but not limited to – processing deposit checks, faxing and retrieving  departmental documents, mailing outbound materials, checking inbound mailboxes, monitoring VIPs, implementing cut off dates, mail runs and creating booking files and purchase ordersOrganize catering and/or convention booking files from date of departure, and maintain accurate activities within files consistently.Assist CSC Managers in obtaining/confirming event-related information (to include, but not limited to meeting specifications, audio visual needs, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders and floorplans to all operating partners accurately, and in a timely manner.Handle internal events and block space efficiently, to allow for revenue generation maximization while addressing internal needsEstablish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.Update menus in Opera System as needed.Compile completed amenity request forms for CSC guests and distribute to In-Suite Dining.Prepare deposit invoice for clients and obtain managers approvalManage function room keys for Meeting Planner.  Ensure function rooms are properly keyed and manage inventory of keys with Meeting Planner. Collaborate with Accounting Department to ensure accurate labor forecasting for the kitchen and banquet teams