Assistant Housekeeping Manager

The Assistant Manager, Housekeeping, works closely with the operation to ensure that all day-to-day assignments are completed in a timely manner. The Assistant Manager supports management with administrative tasks to include but not limited to: payroll, scheduling, corrective action discussions, and performance evaluations. The Assistant Manager directly manages all housekeeping supervisors and directly assists them as needed.What you will be doing: Directly manage the day-to-day operation, ensuring room readiness and stepping in to assist where needed.Work with housekeeping coordinators to ensure the timely completion of all administrative duties, daily payroll edits, track vacation and sick time for all colleagues.Maintain daily reports and incentive pay.Ensure that all orientation and new hire documents are completed in a timely manner.Ensuring all guest and colleague requests are handled in an efficient and professional manner according to brand standardSupport the onboarding of new colleagues through training and frequent follow-up.Conduct daily audits (LQA)Operate and oversee all opening and closing procedures.Assist coordinators with maintaining inventory and submitting POs.Assist supervisors with room inspections and walking room statuses.Work closely with the public area team to ensure all areas throughout the hotel are well kept and presentable.Complete daily Public Area Checklist and action areas of concern.Inspect VIP rooms and Show Rooms.Assist with guest resolution and satisfaction.Familiarity with managing/supervising union colleagues.Support housekeeping operation as PM Manager.Occasionally work with overnight team to ensure quality work.Assist Director & Assistant Director with coaching and disciplinary discussions.Supporting company and hotel policies and procedures including creating, promoting andActively participate on hotel committees and ensure strong departmental representation on all hotel committees and activitiesKey involvement in the Hotel’s preventative maintenance programs actively participate in EES, Health and Safety, and Voice of Guest initiative.Other duties as assigned by Director & Assistant Director of Housekeeping.Actively participate on hotel committees and ensure strong departmental representation on all hotel committees and activitiesKey involvement in the Hotel’s preventative maintenance programs