Ballard Family Moanalua Mortuary is looking to hire an Administrative Assistant. If you are interested in this opportunity, please give us a call at 808-762-5718. You may also reply to this post with an introduction and attach a resume and we will contact you.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
Prepares death certificates and related items
Completes required permits and or certificates
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times especially when taking time and emotionally sensitive telephone calls as well as scheduling appointments with families
Responds to customer inquiries via telephone, email and in person
MINIMUM REQUIREMENTS
Education
High School or equivalent
Experience
3-5 years of experience at an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills and Abilities
Fast learner and team player
Strong work ethic
Accurate data entry
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
Advanced telephone skills
MS Office Suite (especially Outlook, Excel, and Word) experience required
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Excellent telephone skills
Professional communication with physicians and Department of Health
Strong knowledge of Microsoft Windows including Outlook
Ability to maintain confidentiality
Active listener
Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary/Accidental/Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program