Apply to work at a modern, fun-filled, busy pediatric practice that prioritizes employee wellness in order to provide the highest quality of care to our families! Competitive pay and benefits! We hire for cultural fit primarily. While we prefer experience in pediatrics and medical assisting, we are willing to train a hard-working, smart, responsible person that we would enjoy working with.
Job Description: Pediatric Medical Assistant
Job Supervisory Responsibilities: None
Key Result:
Provide exceptional clinical and administrative support that drives patient satisfaction, quality care, and practice efficiency
Key Objectives:
- Provide exceptional patient care through accurate documentation, communication, and efficient rooming.
- Assist physicians clinically with duties and procedures to uphold quality medical services.
- Promote patient education, engagement, and treatment adherence through clear instructions.
- Maintain smooth operations through administrative tasks, exam room readiness, and responding to inquiries.
- Facilitate continuous care, outreach, and regulatory compliance.
- Continuously upskill and stay current with best practices.
Key Responsibilities:
Patient Intake & Rooming
- Make patients feel welcome and informed
- Obtain accurate vital signs, including height, weight, temperature, blood pressure, and pulse
- Collect and document patient medical histories, allergies, and current concerns
Clinical Duties
- Administer vaccinations to patients according to established protocols
- Assist physicians in minor procedures, such as wound care, ear cleaning, suture and staple removal, and urinary catheterization
- Collect and process specimens for in-house laboratory tests as ordered
- Input and document screening information
Patient Education & Communication
- Provide age-appropriate education and instructions to patients and families regarding treatments, medications, and follow up care
- Answer patient and family questions, addressing concerns or directing them to appropriate resources
Documentation & Administration
- Accurately document patient visits, procedures, and instructions in EMR
- Input physician orders, refill medication prescriptions, and process referrals to specialists as directed
- Complete EPSDT documentation for Quest patients
- Assist with completion of school forms, work/medical leave forms, and pre-operative forms
Operational Support
- Clean and restock examination rooms
- Respond to patient messages and phone calls
- Participate in patient outreach and panel management efforts to improve patient care and practice efficiency
Compliance & Quality Assurance
- Maintain strict adherence to patient confidentiality and HIPAA regulations
- Follow established protocols, policies, and procedures to ensure patient safety and quality care
- Participate in continuing education and training to enhance skills and knowledge
Education: High school diploma. Prefer graduation from an accredited medical assisting program.
Experience: Prefer at least one year of medical assisting experience; private practice and pediatrics experience also preferred.
Other Requirements: National Medical Assistant Certification or Registration preferred.
Performance Requirements:
Knowledge
- Knowledge of medical terminology, anatomy, physiology, and pathophysiology. Knowledge of CDC vaccination schedule for children and adolescents. Familiarity with health care systems, regulations, policies, and functions. Understanding of documentation standards.
- Knowledge of equipment, supplies, and materials needed for medical treatment. Understanding of basic laboratory procedures, including preparation and screening.
- Knowledge of infectious disease management and control and safety standards.
Skills
- Skill in reading and following written and oral medical orders.
- Able to provide excellent customer service, both on the phone, via secure text, and in-person.
- Skill in initiating appropriate emergency procedures.
- Skill in handling a number of tasks simultaneously.
- Skill in administering vaccinations (oral, intramuscular, and subcutaneous routes).
Abilities
- Ability to use manual dexterity to perform medical treatments.
- Ability to establish and maintain effective working relationships with coworkers and diverse patient populations.
- Ability to perform mathematical calculations for drug dosages.
Equipment Operated: Phone, computer, electronic medical charts and practice management system, secure text messaging system, stethoscope, ear-washing instruments, blood pressure cuff, ear specula, and other pediatric nursing items. May help with patient's walkers, wheelchairs, pulse oximetry, and oxygen tanks.
Work Environment: Medical exam and treatment rooms and medical office. Environmental setting (lighting, temperature, air quality, acoustics) controlled.
Mental/Physical Requirements: Occasional exposure to communicable diseases and biohazards. Daily standing, squatting, walking, bending, and maneuvering. May require lifting up to 50 pounds to transfer/turn patient with/without assistive devices. Stress can be triggered by workload and difficult patients.
Administrative Duties:
- Scheduling
- Answering phones
Clinical Duties:
- Performing injections
- Performing tests such as throat and nasal swabs, urinalysis
- Taking measurements and vital signs
Supervisor:
- Lead Medical Assistants
- Physician
Travel Between Offices: Not currently
Work Remotely: On occasion