Sr. Staff Compliance Engineer

Position SummaryThe Senior Staff Engineer serves as the subject matter expert and primary technical contact domestically in the Electrical and Engineering (Connectivity) field. Additionally, the incumbent is responsible for project reviews and project evaluations on Connectivity products. This role is focused technical management via participating on standard committees and business development with the sales teams. May lead a team.Job FunctionsDuties and ResponsibilitiesMaintain (and develop where needed) "expertise" in domestic and global Connectivity standards and certification requirements; Serve as the primary technical contact domestically in the respective Connectivity product field.May supervise and coordinate work of other Engineers for maximizing lab staff and equipment utilization and operational excellence in TAT and quality of service.Coordinates staff to ensure that they are adequately equipped to perform required tasksWork closely with the department team to ensure the following: compliance to all relevant quality system policies and procedures, and prompt response to client inquiries regarding order status, department work load, capabilities, and report content for jobs initiated by staff or team.Assist higher-level management in safety initiatives and enforcement, calibration program, internal quality audits, preventative maintenance, KPI metrics, purchasing and any other projects as needed by the operationsCoordinate development and implementation of internal audit and management review procedures and monitor compliance with internal company QA, trade or industry association or accreditation requirementsCoordinate and confer with staff to resolve operating problems and deliverables.Conduct construction reviews and perform tests of Connectivity products for product certification to applicable US and International safety standards for ordinary and hazardous locations ( i.e., ANSI, CSA, UL, IEC, IES).Perform on- and off-site design reviews of Connectivity products to applicable US and International safety standards ( i.e., ANSI, CSA, UL, IEC, IES)Identify, set up and operate standard and advanced test instruments and equipment required for testing; analyze test data and generate test data sheetsReview other engineer’s projects, for qualified categories; Create client deliverables in the form of test reports, letter reports, and certification reportsWork in the field at client facilities as required, which includes field labeling, design reviews, and off-site certification work.Communicate project status and test results to client, sales personnel, and management throughout projects. Provide on-going support to clients as neededDevelop, write, review, and validate test methods, laboratory SOPs, and other department-level operating, safety, and quality documents.Assist lab operations for enhancing accreditation scope (such as ISO 17025, Guide 65)Investigation on, response to, and follow-up of client inquiries and complaints. This includes responding to client requests for quotation of services (accurately identifying length of project, type and number of samples necessary, and standards that will be used)Internal and external Technical support to marketing, customer services and sales. Attend customer meetings and create SOPs for specific testing needs.Coordinate, manage, and conduct multiple projects within tight deadlines.Train and mentor junior engineers and technicians when required; develop training courses for junior engineers and techniciansDevelop new testing capabilities as required by approved business plans including research, specifying test equipment, and training of operations and salesRepresent Company at Industry Association and Trade shows and promote Services for Connectivity.Host Webinars, conferences0Drive and Direct new Company initiatives for new servicesOther projects and tasks assigned by company and supervisors.