Lighting ConsultantThis is a Level 4 or 5 Exempt PositionLocation: Atlanta or MaconJOB SUMMARY:The Lighting Consultant position will support Lighting Services Business Unit at Georgia Power. Lighting Services relies on this position to respond to requests for regulated lighting sales, provide sales support for unregulated lighting, cultivate profitable sales leads, and deliver world class customer service to residential, small commercial, and municipal customers. Duties include handling outdoor lighting billing inquiries, installations, repairs, removals, light relocations, securing contracts, and creating Distribution Work Estimates.JOB REQUIREMENTS:
Bachelor’s degree preferred
Electric Utility experience preferred
Customer Service experience preferred
Experience working with outdoor lighting
Working knowledge of distribution mapping, software is preferred (i.e.:JETS, GIS, CSS, Distview)
Knowledge of outdoor lighting design, products, rates and engineering
Excellent communication skills
Detail oriented with good organizational skills
Excellent computer skills
Ability to learn and apply knowledge quickly
MAJOR JOB RESPONSIBILITIES:
Respond to customer requests for outdoor lighting, billing, relocations, and removals
Meet with customers and determine lighting needs.
Estimate costs, order materials, and bill the customer using the Job Estimating and Tracking System. (JETS)
Stake jobs for accurate installation of material and create installation package for the installation coordinator
Interact with our distribution mapping system to create construction prints and as-built drawings that will be added to the distribution base maps
Access the Customer Service System (CSS) to obtain account information relating to customer's lighting, entering case notes and repair orders as well as updating customer's information.
Lighting Consultant must have a personal vehicle and be able to travel throughout their assigned territory on a daily basis.
Some overnight travel will be required.
Ability to coordinate multiple projects and ensure customer satisfaction
BEHAVIORAL ATTRIBUTES:Must be a self-starter and able to work in both independently and in a team setting.Demonstrate a passion for sales and customer service.Must model Our Values.Must practice Safety Excellence behaviors.Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/gapower).Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.Job Identification: 9422Job Category: Sales & MarketingJob Schedule: Full timeCompany: Georgia Power