Core Competencies: Intermediate Technical Skills: Enhanced proficiency in optometric tasks, including accurate lensometry and pretesting.Effective Communication: Ability to convey complex information to patients clearly and empathetically.Sales and Customer Engagement: Strong sales skills with a focus on upselling and customer retention.Inventory Management: Competence in managing stock levels and understanding product range. Conducting monthly audits. Quality Assurance: Commitment to maintaining high standards in all aspects of patient care and service delivery. Key Deliverables:Effectively manage inventoryEnsuring optimal stock levels of frames.Conduct pretesting and patient tech work with less than 5% error rate.Maintain or improve the rate of five-star Google reviews. KPIs:Capture Rate: 45%Multi-Pair Sales: 10%FYS on Contacts: 65%Customer Satisfaction Rating: 85%5 star Google Reviews : 3 per week Continued Education: Courses: Advanced Optics, Inventory Management, Intermediate Sales Techniques.Workshops/Seminars: Bi-monthly external seminars on opticianry trends and innovations.Certification: Encourage completion of ABO certification if not already obtained; Introduction to NCLE (National Contact Lens Examiners) certification. Hourly Rate: Approximately $19.50 - $23 Incentives: $500 performance bonusOne additional paid time off day.Reimbursement of ABO certification/NCLE certification
Job Details
ID | #53253000 |
Estado | Georgia |
Ciudad | Kennesaw |
Tipo de trabajo | Full-time |
Fuente | The Lean Way Consulting |
Showed | 2025-01-10 |
Fecha | 2025-01-10 |
Fecha tope | 2025-03-11 |
Categoría | Etcétera |
Crear un currículum vítae |
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