The Office Administrator is responsible for serving as the company’s first point of contact for clients and plays a leading role in fulfilling the company’s “First Impressions” philosophy. This position is responsible for creating a memorable, positive and personalized client experience for guests and local office personnel by greeting them in a manner that makes them feel welcome, anticipating needs and handling all inquiries in a manner consistent with the culture of the Keywise Car Rentals.
Job responsibilities:
Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
Refer guest complaints relate to reservations to management staff in accordance with departmental policies and procedures.
Assist customers in booking dates, advisement of vehicle selection and troubleshooting vehicle issues during rental period.
Post rental feedback
Requirements:
High School diploma or equivalent required
Upbeat/ Extroverted with People!
Assertive with Suggesting Services/Sales!
Extremely Organized!
Detail Oriented!
Multi-Tasker!
Works well with a Team!