Program Delivery and Commercialization Director

Position SummaryThe Program Delivery and Commercialization Director drives the end-to-end delivery of Visa’s most strategic, product-led initiatives for the North America Consumer Payments organization—including large-scale wallet and digital payments programs. This role works hand-in-hand with wallet clients, global product and technology partners, and a broad set of internal stakeholders (Risk, Pricing, Marketing, Legal, Client Services, etc.) to translate requirements into executable roadmaps, secure resources, manage cross-functional work streams, and ensure timely, high-quality launches. Success in this position hinges on superior program-management discipline, client-centric thinking, and the ability to bring structure to ambiguous, fast-moving environments.Key ResponsibilitiesOwn the full project life cycle—from initial scoping through launch and post-implementation review—for Visa’s highest-priority, product-led initiatives in North America.Provide rigorous structure, governance, and cadence (status reports, milestone tracking, steering-committee updates) across multiple concurrent work streams.Build and lead cross-functional coalitions, align objectives, resources, and timelines among Product, Technology, Pricing, Risk, Legal, Marketing, Government Relations, and external clients/partners.Identify and resolve bottlenecks, interdependencies, and risks, escalate issues with clear recommendations to executive stakeholders.Reconcile competing priorities, leverage synergies, and integrate complementary initiatives to optimize overall program value.Coordinate budgeting, incentives, and commercial constructs as needed.Capture and codify best practices and lessons learned into a repeatable Go-To-Market playbook for future launches.Partner with Client Solutions teams on pilot programs, new-product exploration, and ongoing client engagement.Maintain clear, concise executive communications—keeping North America Product leadership fully informed of progress, risks, and required decisions.This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.