Job Details

ID #54375414
Estado Georgia
Ciudad Atlanta
Tipo de trabajo Full-time
Fuente Alphabe Insight Inc
Showed 2025-08-22
Fecha 2025-08-22
Fecha tope 2025-10-21
Categoría Etcétera
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Customer Support Specialist

Georgia, Atlanta
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Job DescriptionHype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our growing Atlanta team. As the first point of contact for our clients, you will play a key role in providing exceptional support, solving issues, and ensuring a seamless customer experience. This role is perfect for individuals who thrive in fast-paced environments and are passionate about problem-solving and communication.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone, email, and live chatTroubleshoot product or service issues and offer effective solutionsMaintain accurate records of customer interactions and transactionsCollaborate with internal teams to escalate and resolve complex problemsFollow up on customer feedback to ensure satisfaction and retentionContribute to knowledge base documentation and continuous improvement processes

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