Customer Service Representative

Job DescriptionWe are currently seeking a motivated and reliable Customer Service Representative to join our team in Atlanta, GA. The ideal candidate will be responsible for providing outstanding customer support, resolving inquiries efficiently, and ensuring a high level of satisfaction across all client interactions.ResponsibilitiesRespond to customer inquiries via phone, email, and in-person in a professional and timely mannerProvide accurate product and service informationResolve customer issues with empathy, accuracy, and efficiencyDocument customer interactions and maintain detailed recordsCollaborate with other departments to ensure client satisfactionIdentify opportunities for process improvement and customer support enhancementMeet performance metrics and service quality standards