Customer Service Representative

Job DescriptionCaptura Hall is seeking a reliable and detail-oriented Customer Service Representative to join our Atlanta team. In this role, you will be the first point of contact for clients and customers, providing timely and effective assistance while ensuring a positive experience. The ideal candidate is proactive, organized, and dedicated to offering exceptional service in every interaction.ResponsibilitiesHandle inbound and outbound calls in a professional mannerRespond to customer inquiries via phone and emailResolve customer issues efficiently while maintaining a positive attitudeProcess orders, forms, applications, and requestsMaintain accurate records of customer interactionsCollaborate with internal departments to support customer needsFollow communication procedures and guidelines