Client Service Associate

Job DescriptionCaptura Hall is seeking a professional and detail-oriented Client Service Associate to join our growing team in Atlanta. The ideal candidate will be responsible for delivering outstanding client support, handling service inquiries, and ensuring client satisfaction through timely and accurate assistance.ResponsibilitiesServe as the primary point of contact for client inquiries and support needsMaintain up-to-date knowledge of company services and client accountsProcess service requests and resolve client issues in a timely and professional mannerDocument client interactions and feedback accurately in internal systemsCollaborate with internal teams to ensure consistent and effective service deliveryProvide reports and updates to management as neededIdentify opportunities to improve client service processes