Job Description: COMMUNICATION OFFICER 1:Under general supervision from the shift commander or other administrative superior, participates in radio communications operations for law enforcement, security, or transportation facilities. Adheres to all OSHA and/or Ohio University required safety guidelines Receives and transmits radio communications dispatching personnel; receives and transmits messages by radio, telephone, or teletype in reference to criminal record checks, officer requests, officer location or receives and transmits messages for the department during non-office hours to contact appropriate personnel as needed. Provides information when requested and routes telephone calls; operates mass alert system, receives and routes internal and external communications and follows procedures to contact appropriate personnel and/or agencies; responds to requests for criminal records and checks and disseminates information to law enforcement agencies via radio, teletype and telephone. Monitors, receives, interprets, and responds appropriately to multiple campus alarm systems. Activates campus outdoor emergency notification system. Maintains radio and activity logs, logs criminal records and/or officer requests; monitors all emergency alarms and security systems making immediate contact with the appropriate agency (e.g., police, ambulance, fire department, coroner); files correspondence and reports, teletypes and prepares and/or types reports and correspondence, enters and retrieves data from computer system. Performs complex operations involving interaction with multiple data systems simultaneously, including transfer of data between systems. Prioritizes appropriately and coordinates multiple tasks simultaneously, including tasks critical to life and safety. Provides liaison service to area communities and other public service agencies. Performs other related duties as required. COMMUNICATION OFFICER 2:Under general supervision from shift commander or other administrative superior, supervises and participates in radio communications operations for law enforcement, security or transportation facilities. Adheres to all OSHA and/or Ohio University required safety guidelines. Receives & transmits radio communications dispatching personnel; receives & transmits messages by radio, telephone or teletype in reference to criminal record checks, officerrequests, officer location, or receives & transmits messages for department during non-office hours to contact appropriate personnel as needed. Provides information when requested & routes telephone calls; operates mass alert system, receives & routes internal & external communications & follows procedures to contact appropriate personnel &/or agencies; responds to requests for criminal records & checks & disseminates information to law enforcement agencies via radio, teletype & telephone. Monitors, receives, interprets, and responds appropriately to multiple campus alarm systems. Activates campus outdoor emergency notification system. Maintains radio & activity logs, logs criminal records &/or officer requests; monitors all emergency alarms & security systems making immediate contact with appropriate agency (e.g., police, ambulance, fire department, coroner), files correspondence & reports, teletypes & prepares &/or types reports & correspondence, enters & retrieves data from computer system. Performs complex operations involving interaction with multiple data systems simultaneously, including transfer of data between systems. Prioritizes appropriately and coordinates multiple tasks simultaneously, including tasks critical to life and safety. Provides liaison service to area communities and other public service agencies. Performs other related duties as required.COMMUNICATIONS OFFICER 3:Under general supervision from shift commander or other administrative superior, supervises & participates in radio communications operations for law enforcement, security, or transportation facilities. Mentors/trains lower-level communication officers. Adheres to all OSHA and/or Ohio University required safety guidelines. Mentors/trains lower level communication officers. Receives & transmits radio communications dispatching personnel; receives & transmits messages by radio, telephone or teletype in reference to criminal record checks, officerrequests, officer location, or receives & transmits messages for department during non-office hours to contact appropriate personnel as needed. Provides information when requested & routes telephone calls; operates mass alert system, receives & routes internal & external communications & follows procedures to contact appropriate personnel &/or agencies; responds to requests for criminal records & checks & disseminates information to law enforcement agencies via radio, teletype & telephone. Monitors, receives, interprets, and responds appropriately to multiple campus alarm systems. Activates campus outdoor emergency notification system. Maintains radio & activity logs, logs criminal records &/or officer requests; monitors all emergency alarms & security systems making immediate contact with appropriate agency (e.g., police, ambulance, fire department, coroner), files correspondence & reports, teletypes & prepares &/or types reports & correspondence, enters & retrieves data from computer system. Performs complex operations involving interaction with multiple data systems simultaneously, including transfer of data between systems. Prioritizes appropriately and coordinates multiple tasks simultaneously, including tasks critical to life and safety. Provides liaison service to area communities and other public service agencies. Performs other related duties as required.Minimum Qualifications: COMMUNICATION OFFICER 1 Ability to monitor, prioritize, and communicate with multiple sources of critical information simultaneously. Ability to express oneself orally & in writing. Ability to complete routine forms. Ability to answer routine inquiries from the public Ability to gather, collate & classify information about data, people, or things, and maintain accurate records.Training & Experience: Successful completion of appropriate tests, background investigation, psychological assessment, truth verification exa,m and medical clearance will be required.COMMUNICATION OFFICER 2 - Law enforcement procedures & techniques applicable Ability to monitor, prioritize, and communicate multiple sources of critical information simultaneously Ability to express oneself orally and in writing Ability to complete routine forms Ability to answer routine inquiries from the public Ability to calculate fractions, decimals & percentages Ability to gather, collate & classify information about data, people, or things, and maintain accurate recordsTraining & Experience: 24 months of training and/or skilled experience in emergency dispatching. 100 hrs. training in operation of communications equipment (or 1 mo. exp.) 100 hrs. training in F.C.C. rules & regulations (or 1 mo.—exp.) 100 hrs. training in police methods & procedures (or 1 mo. exp.) 1 course in public relations (or 1 mo. exp.) 1 course in office practices & procedures (or 1 mo. exp.) 1 course in typing (or 1 mo. exp.) Successful completion of an appropriate test, background investigation, psychological assessment, truth verification exam, and medical clearance will be required. An established pattern of good work habits and performance with good interpersonal skills.COMMUNICATION OFFICER 3 Knowledge of applicable law enforcement procedures & techniques Ability to monitor, prioritize, and communicate multiple sources of critical information simultaneously Ability to express oneself orally & in writing Ability to complete routine forms Ability to answer routine inquiries from the public Ability to calculate fractions, decimals & percentages Ability to gather, collate & classify information about data, people, or things Ability to maintain accurate recordsTraining & Experience: 48 months of training and/or skilled experience in emergency dispatching 100 hrs. training in operation of communications equipment (or 1 mo. exp.) 100 hrs. training in F.C.C. rules & regulations (or 1 mo. exp.) 100 hrs. training in police methods & procedures (or 1 mo. exp.) 1 course in public relations (or 1 mo. exp.) 1 course in office practices and procedures (or 1 mo. exp.) 1 course in typing (or 1 mo. exp.) Successful completion of an appropriate test, background investigation, psychological assessment, truth verification exam, and medical clearance will be required. An established pattern of good work habits and performance with good interpersonal skills.Preferred Qualifications:
Knowledge of supervision (Communications Officer 2 and 3 only)
Law enforcement procedures & techniques applicable to assigned duties (Communications Officer 1 only)
Federal Communication rules & regulations
Skill in operation of communication equipment (e.g., radio transmitter & receivers, teletype, computer terminal, video display terminal, computers, telephone, communication center)
Developed after employmentPlanning Unit: Vice President for Finance & AdministrationDepartment: Ohio University Police DepartmentApplicants may contact this person if they have questions about this position: Angie Brickles (bricklea@ohio.edu) 740-593-1918Employment Type: full-time regularAdvertised Salary: Communication Officer 1: Pay Range |07|: $22.78Communication Officer 2: Pay Range |08|: $24.14Communication Officer 3: Pay Range |09|: $25.28