Job Description:
Provide support for Device Hardware and Firmware
Provide support for manufacturing teams as issues arise that either affects the quality or result in stop-ship scenarios
Represent Support as appropriate in CAPA (Corrective Action, Preventative Action) meetings
Provide in-depth root cause analysis of customer issues, accurately documenting reasons for failures and appropriate resolutions
Interface with Product Management, Core Engineering, Technical Management Office, and other internal teams to drive quality improvements
Support and adhere to the Company’s Code of Conduct and Ethics Policy
Perform other duties as assigned or required
This team specifically deals with how data gets from point A to point B. "Did we send X number of bytes from point A to point B correctly?" Working on a Mesh network. Along they way they run into Linux, RTOS, and other devices. They need extensive networking knowledge to exceed. Testing communication devices, all the protocols are important. They work with 7 layer protocols. Gas meters, water meters mostly. Some devices with RF and cellular but for the most part manual testing. They deal with the backbone communication that carries the data. Focus is commonly with is data flowing correctly, sent on time, routed correctly, is it in the right format? They do what they call "gray box testing"Additional Skills & Qualifications:Required:
Experience in embedded Linux testing user/kernel space
Experience in testing wireless communication such as RF, WiFi or Bluetooth
Experience in testing networking protocols such as IPv6, IPv4, ICMP, DHCPv6, TCP/IP, UDP, ethernet, PPP, protocols on layer-2(switching) or layer-3 (routing)
Good to have knowledge of scripting language such as Python or Bash
Work independently with minimum guidance
Good team-player and someone who takes ownership
Nice to have:
Scripting knowledge with Python, Bash etc.
Experience with Robot Framework
Experience with C/C good
About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.