Job Details

ID #51295858
Estado Florida
Ciudad West palm beach
Full-time
Salario USD TBD TBD
Fuente Florida
Showed 2024-03-21
Fecha 2024-03-20
Fecha tope 2024-05-19
Categoría Venta
Crear un currículum vítae

Bilingual Customer Service / Sales

Florida, West palm beach, 33401 West palm beach USA

Vacancy caducado!

Bilingual Customer Service / Sales

$40,000 - $42,000 a year – Plus Bonus - Full Time

Position Overview

We seek an energetic professional interested in helping our business grow through value-based customer experience. This position will provide support to the sales team by assisting customers in addressing inquiries, providing information about our products and services, and swiftly resolving issues. With a deep understanding of what the company has to offer and a commitment to a positive and professional demeanor, you will excel in guiding customers on product usage and benefits. Collaborating with other departments, you will contribute to a seamless customer experience.

Requirement:

Prior sales experience

Prior customer service

Proficient in Excel

Proficient in QuickBooks

Experience with water filtration / injection pumps/ water processes a plus!

Essential Duties and Responsibilities

Answer incoming customer inquiries to be directed to the correct department.

Engage with clients in a friendly and professional manner while actively listening to their concerns.

Maintain accurate and detailed records of customer interactions, inquiries, and transactions in the database system.

Identify opportunities to upsell products or services to customers based on their needs and preferences, enhancing their overall experience and satisfaction.

Utilize product knowledge and understanding of customer preferences to make appropriate recommendations and suggestions.

Assist with billing and using QuickBooks!

· Help customers complete purchases online, over the phone, in person as well as returns.

· Process credit card payments.

· Perform other assignments as requested by the Manager.

· Follow up on leads.

· Replenishment of office supplies

· Send autoreplies and voice messages reminders on holidays.

These above - mentioned duties do not constitute a complete and exclusive list, they are subject to change.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

401(k)

Paid time off

8 hour shift

Monday to Friday

Work Location: In person

Vacancy caducado!

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