Customer Support Assistant

Job DescriptionWe are seeking a dedicated Customer Support Assistant to join our dynamic team in Tampa, FL. This role is essential in providing outstanding service to our clients, resolving inquiries efficiently, and ensuring a positive experience at every interaction. The ideal candidate is proactive, detail-oriented, and passionate about helping others.ResponsibilitiesRespond to customer inquiries via phone, email, and live chat promptly and professionally.Resolve product or service issues efficiently, escalating when necessary.Maintain accurate records of customer interactions and transactions.Collaborate with team members to improve processes and customer satisfaction.Provide feedback on recurring issues and assist in developing solutions.