Job Description
We are seeking a dedicated Client Service Associate to join our Tampa team. The ideal candidate will be responsible for providing outstanding support to our clients, handling inquiries with professionalism, and ensuring a smooth and satisfying customer experience. This role requires strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently.ResponsibilitiesServe as the first point of contact for clients via phone, email, or in personAssist clients with account-related inquiries and service requestsMaintain accurate and up-to-date client records in our systemCoordinate with internal departments to ensure timely resolution of client needsProvide clear and concise information about products and servicesFollow up with clients to ensure satisfaction and address any concernsIdentify opportunities for improving client service processes